1.2 What is a pattern match?
A pattern match is how often an image or design repeats itself on the paper and the distance between that repeated design. This distance is helpful when calculating how much wallpaper you will need for your space.
1.3 What is your return policy?
Any rolls purchased that are already open are final sale.
Rolls sealed/closed may be returned within 14 days as long as they are unopened.
We do not do refunds or cancellations on special orders.
1.4 How many rolls do I need?
This depends completely on the size of your space, your patter match, and size of roll. Send us your measurements for an approximate amount, but remember, our calculations are only as good as your measurements!
1.5 Do I really need to do anything to the wall before I wallpaper?
We recommend that you have the wall either primed or painted before applying any wallpapers. This reduces possible damage to the drywall when removing the wallpaper.
And of course, make sure that it is clean!
1.6 How long do I have to wait after hanging before I can paint my paintable wallpaper?
We recommend waiting at least 36 hours after hanging your paintable wallpaper to allow the adhesive to fully dry.
1.7 Is your wallpaper good for bathrooms?
We have a couple of wallpapers we don’t recommend for washrooms, but for the most part everything is amazing!
Anywhere you put wallpaper that has a chance of coming in contact with water (ie: kitchen backsplash behind sink, on wall behind bathroom sink) we recommend sealing the edges with some clear caulk to ensure no water gets at the back. This is where damage can occur, as well as mold and curling corners.
1.8 Can I wallpaper over wallpaper?
We do NOT recommend it. We all hear the stories of people having to scrape away 7 layers of wallpaper… You don’t want to leave that sort of problem for someone, or, worse yet, the bond between the old layer of wallpaper and wall could be stressed by the new layer of wallpaper and come off of the wall. What a waste that would be!
1.9 How much paste do I need?
How much wallpaper you require reflects the amount of paste you need. We carry a 1 gallon pail that covers 330 square feet of wall space. If you are buying wallpaper to cover 200+ square feet, this will be good for you!
1.10 How does your wallpaper go on the wall?
No, you don’t need to run our Big Brand through your bathroom.. . It’s not pre-pasted! These wallpapers, like the majority of ours, are “Paste the Wall”. You have an adhesive separately and apply that to the wall as if you are painting, then simply smooth the wallpaper on to that.
1.11 Why do you recommend a Strippable wallcovering paste?
Strippable wall covering paste makes the removal of your wallpaper so much easier. Our wall covering paste is water soluble, so if it gets anywhere you don’t want it, or when there is residue on the wall from removal, you can simply wash it away with a damp cloth!
1.12 What is “Booking”?
“Booking” is where you apply your paste to the back of the wallpaper, and fold it closed on itself (so the back is touching the back) and letting it set for about 5 minutes, then peeling it open and applying it to your wall.
…Unless you’re booking an appointment with our amazing Interior Designer!
1.13 What is a single or double roll?
This is the difference of length between two types of wallpaper rolls.
Wallpaper is commonly priced in a single roll increment (usually about 14’ long), but only packaged and sold in double roll size (33’ long). If you ever asked for or ordered 6 single rolls of wallpaper, you can expect 3 double rolls to arrive.
1.14 What tools do I need?
You will need:
(Paste-the-Wall) - Strippable wallcovering paste, smoother, knife,ladder
(Peel & Stick) - smoother, knife, ladder
(Pre-Pasted) - water tray, knife, smoother, ladder
1.15 What is the difference between “Paste-the-Wall”, “Pre-Pasted” and “Peel & Stick” wallpaper?
“Paste-the-Wall” is where you apply your wallcovering paste directly to the wall. You brush or roll the paste on just like you are painting, and cover the wall one strip (just wider than your wallpaper) at a time. If you paste the whole wall first, it will dry by the time you get to the end! That being said- you have 15 to 20 minutes or so to get your wallpaper set just where you like it before the paste is dry.
“Pre-Pasted” wallpaper has the adhesive dry already on the back. You need to activate the glue by rolling it through a tray of water. You let the wallpaper rest for a moment to make sure the glue is all tacky, then you place your strip onto your wall.
“Peel & Stick” wallpaper is a self adhesive wallpaper that has a backing. You peel the backing off, revealing the tacky side, and it sticks itself to the wall! Peel & Stick wallpaper is safe for apartments, is always removable and reusable!
2 Wallpaper Installation